_*Summary of Position*_
The General Manager provides leadership and motivation to ensure that all managers and team members are guest-focused, team-focused, and community-connected.
_*Specific Duties and Responsibilities*_
* Ensures that all company specified training programs are being strictly adhered to including hourly, shift leader and manager training programs and alcohol awareness training.
* Oversee daily operations of the restaurant, ensuring smooth and efficient functioning
* Maintain high standards of customer service, ensuring guest satisfaction
* Handle customer complaints and resolve issues in a timely manner
* Provides performance feedback and recognition to all team members on an ongoing and timely basis.
* Oversees and ensures the daily execution of the Mission Statement and Core Values.
* Complies with company policies, practices and procedures and communicates all changes to managers and team members.
* Establishes daily, weekly, monthly and quarterly sales goals/forecasts to meet and exceed budgeted expectations.
* Manage inventory levels and control costs to maximize profitability
* Develop and implement marketing strategies to attract new customers and increase revenue
* Understands Profit and Loss Statements, coaches’ supervisors on how to attain agreed upon goals and creates action plans for opportunity areas.
* Other duties as assigned.
_*Qualifications*_
* Requires basic to intermediate mathematical computations.
* Proven track record of successfully managing multiple priorities in a fast-paced work environment.
* Candidates must be highly motivated, self-directed, and results driven with strong organizational skills, attention to detail and professional written and verbal communication skills.
* Ability to handle cash transactions accurately and responsibly
* Knowledge of kitchen operations, food handling, and hygiene standards
* Strong leadership skills with the ability to motivate and inspire a team
* Strong organizational and time management skills
Note: This job description is intended to provide a general overview of the position.
It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.
Job Type: Full-time
Pay: $66,560.
00 - $67,000.
00 per year
Benefits:
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Paid training
Experience level:
* 1 year
* 2 years
* 3 years
* 4 years
* 5 years
Restaurant type:
* Bakery
* Café
* Casual dining restaurant
* Coffee shop
* Fast casual restaurant
Shift:
* 12 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
* Night shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work Location: In person
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