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Posted : Sunday, October 01, 2023 09:29 AM
*Temporary Affordable Assistant Community Director*
* 43650 Challenger Way, Lancaster, CA 93535, USA
* Full-time
* Unit Count: 210
* Property Name: Village Pointe
* Employee Type: Temporary
* Driving/License Required: Yes
* Hourly Pay Range Minimum: 24
* Language Preferred: Bilingual (English/Spanish)
*Company Description*
*Multifamily Property Management*
*Job Description*
The Assistant Community Director is fully accountable in assisting the Community Director with the day-to-day property operations, and managing the asset to meet the client's expressed operational and financial goals.
Assists with the supervision of on-site staff, which may include: Resident Services Coordinator(s), Compliance Specialist(s), Leasing Manager, Leasing Consultant(s), Maintenance Supervisor(s), Maintenance Technician(s), Make-Ready or Rehab Technician(s), Groundskeeper(s)/Porter(s), Painter(s), and Cleaner(s)/Housekeeper(s).
Pay Rate (hourly) - $24.
00 *DUTIES AND RESPONSIBILITIES* *Client Relations* * Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objective and expectations *Communication* * Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI * Keeps immediate supervisor informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems *Employee Management* * Operate the property in the absence of the Community Director * Responsible for training and onboarding of new leasing team members *Leasing/Occupancy* * Maintain occupancy levels as established by owner/budget expectations * Exhibit professional leasing techniques * Assist with the completion of the monthly Market Surveys and analysis * Implement advertising and marketing strategies for the apartment community as needed * Exhibit closing ratios in regards phone and walk-in traffic per FPI policy * Ensure that all online marketing sources are updated (e.
g.
, Craigslist) daily * Promote positive resident/management relations, to retain desirable residents.
Place customer need requests and follow up as number one priority.
* Assist with the implementation of resident retention programs * Ensure the safety, comfort and privacy of all property residents * Ensure move-in orientation is completed consistently with new residents *Revenue Management* * Assists the Community Director in maximizing revenue potential of the property through the management of lease expirations and timely turnover * Assists the Community Director with the management of monthly rent collections and delinquency to include timely deposit and security of funds according to FPI policies * Accurately processing vendor invoices and managing accounting month end *Reporting and Document Management* * Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures * Responsible for the daily integrity and confidentiality of resident files * Ensure that documents and reporting systems are maintained, updated, and organized * Meet all periodic reporting requirements as requested/required e.
g.
, Month End, Weekly Reports, Collection/Eviction Files etc.
* Assist in budget preparation and delivery *Risk Management* * Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures.
* Reports timely any/all injuries, illnesses, property damage through the proper reporting channels and forms.
* React calmly and professionally in emergency, emotional and/or stressful situations.
*Facility Maintenance* * Assist residents with reporting of maintenance needs.
* Document facility and maintenance needs and ensure timely completion.
* Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor.
* Follow up on maintenance requests to promote resident communication and satisfaction.
*Other* * Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
* Comply with all Fair Housing Laws and FPI policies and procedures.
* Promote a professional image by adhering to FPI Management's Dress Code Policy.
* Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.
* Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.
).
* Perform any and all functions as directed by the supervisor, including special project assistance.
*Qualifications* *Minimum Requirements:* * Must have experience in affordable housing programs including but not limited to: LIHTC, HUD programs (Project Based Section 8, Section 236, PRAC, 811 PRA), USDA-Rural Development (515), HCD, HOME Funds and Bonds.
* Minimum 1 year of experience in a similar supervisory role, preferably within Residential Property Management.
* High School diploma or equivalency certificate required.
College degree in a relatable field preferred, but not required.
* Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
* Must be proficient in speaking, reading, and writing in English.
* Strong computer skills (MS Office, Google Apps, property management-related software, email, internet).
*Skills Required:* * Google Mail (GMail) * Google Drive * Internet Use * Basic Computer Skills * Management * Customer Service *Additional Information* *ESSENTIAL ATTRIBUTES* * Embracing and exemplifying our *HEART* core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
* Positive influencing, interpersonal, and communication skills are essential.
*Why look at FPI for your next career step?* We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members.
We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career.
Come join Team FPI! *EEO/EVerify Statements* FPI Management is an Equal Opportunity Employer.
All qualified applicants are encouraged to apply.
FPI Management participates in the E-Verify program.
Job Types: Full-time, Temporary Pay: $24.
00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Experience level: * 1 year Schedule: * Monday to Friday Ability to Relocate: * Lancaster, CA 93535: Relocate before starting work (Required) Work Location: In person
Assists with the supervision of on-site staff, which may include: Resident Services Coordinator(s), Compliance Specialist(s), Leasing Manager, Leasing Consultant(s), Maintenance Supervisor(s), Maintenance Technician(s), Make-Ready or Rehab Technician(s), Groundskeeper(s)/Porter(s), Painter(s), and Cleaner(s)/Housekeeper(s).
Pay Rate (hourly) - $24.
00 *DUTIES AND RESPONSIBILITIES* *Client Relations* * Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objective and expectations *Communication* * Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI * Keeps immediate supervisor informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems *Employee Management* * Operate the property in the absence of the Community Director * Responsible for training and onboarding of new leasing team members *Leasing/Occupancy* * Maintain occupancy levels as established by owner/budget expectations * Exhibit professional leasing techniques * Assist with the completion of the monthly Market Surveys and analysis * Implement advertising and marketing strategies for the apartment community as needed * Exhibit closing ratios in regards phone and walk-in traffic per FPI policy * Ensure that all online marketing sources are updated (e.
g.
, Craigslist) daily * Promote positive resident/management relations, to retain desirable residents.
Place customer need requests and follow up as number one priority.
* Assist with the implementation of resident retention programs * Ensure the safety, comfort and privacy of all property residents * Ensure move-in orientation is completed consistently with new residents *Revenue Management* * Assists the Community Director in maximizing revenue potential of the property through the management of lease expirations and timely turnover * Assists the Community Director with the management of monthly rent collections and delinquency to include timely deposit and security of funds according to FPI policies * Accurately processing vendor invoices and managing accounting month end *Reporting and Document Management* * Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures * Responsible for the daily integrity and confidentiality of resident files * Ensure that documents and reporting systems are maintained, updated, and organized * Meet all periodic reporting requirements as requested/required e.
g.
, Month End, Weekly Reports, Collection/Eviction Files etc.
* Assist in budget preparation and delivery *Risk Management* * Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures.
* Reports timely any/all injuries, illnesses, property damage through the proper reporting channels and forms.
* React calmly and professionally in emergency, emotional and/or stressful situations.
*Facility Maintenance* * Assist residents with reporting of maintenance needs.
* Document facility and maintenance needs and ensure timely completion.
* Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor.
* Follow up on maintenance requests to promote resident communication and satisfaction.
*Other* * Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures.
* Comply with all Fair Housing Laws and FPI policies and procedures.
* Promote a professional image by adhering to FPI Management's Dress Code Policy.
* Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.
* Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.
).
* Perform any and all functions as directed by the supervisor, including special project assistance.
*Qualifications* *Minimum Requirements:* * Must have experience in affordable housing programs including but not limited to: LIHTC, HUD programs (Project Based Section 8, Section 236, PRAC, 811 PRA), USDA-Rural Development (515), HCD, HOME Funds and Bonds.
* Minimum 1 year of experience in a similar supervisory role, preferably within Residential Property Management.
* High School diploma or equivalency certificate required.
College degree in a relatable field preferred, but not required.
* Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
* Must be proficient in speaking, reading, and writing in English.
* Strong computer skills (MS Office, Google Apps, property management-related software, email, internet).
*Skills Required:* * Google Mail (GMail) * Google Drive * Internet Use * Basic Computer Skills * Management * Customer Service *Additional Information* *ESSENTIAL ATTRIBUTES* * Embracing and exemplifying our *HEART* core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
* Positive influencing, interpersonal, and communication skills are essential.
*Why look at FPI for your next career step?* We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members.
We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career.
Come join Team FPI! *EEO/EVerify Statements* FPI Management is an Equal Opportunity Employer.
All qualified applicants are encouraged to apply.
FPI Management participates in the E-Verify program.
Job Types: Full-time, Temporary Pay: $24.
00 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Experience level: * 1 year Schedule: * Monday to Friday Ability to Relocate: * Lancaster, CA 93535: Relocate before starting work (Required) Work Location: In person
• Phone : NA
• Location : 43650 Challenger Way, Lancaster, CA
• Post ID: 9127330381
