General Manager

Essential Job Functions: MINIMUM REQUIREMENT : 3 -5 YEARS EXPERIENCE AS A GENERAL MANAGER IN A FAST FOOD RESTAURANT .
· Supervising team that delivers effective results in the areas of quality, guest service, food cost, labor cost, safety, security, cleanliness and product preparation.
· Manages the execution of all Company policies, procedures, programs and systems · Ensures all objectives are reached in all areas while following all Company guidelines.
· Assists to ensure compliance with all federal, state and local laws and ethical business practices · Creates and maintains an "Employer of Choice" environment · Provides leadership, direction, training and development to the restaurant team.
· Supervises and directs the workforce · Manages the store’s financial performance · Makes staffing decisions such as, hiring, training, evaluating, disciplining, discharging, staffing and scheduling · Make recommendations to enhance restaurant operations.
Skills, Knowledge and Abilities: · Managerial experience in quick service restaurant environment with demonstrated ability to ensure guest satisfaction and ability to train and maintain an on-going guest service delivery.
· Demonstrated ability to analyze financial information, costs, inventory and sales to achieve maximum profit potential.
Ability to articulate variances.
· Demonstrated ability to be a leadership partner with other managers and staff, and to provide quality service to guests.
· Demonstrated ability to handle multiple tasks with effective follow-through.
· Demonstrated ability to motivate and lead staff to achieve organizational goals.
· General knowledge of computers, POS systems, various electronic devices, and various software.
· Ability to perform basic business math skills.
Cash handling skills desired.
· Excellent organizational skills for keeping detailed records, reports and logs.
· Demonstrated ability to visually assess and evaluate safety hazards in the work place as mandated by company safety procedures.
Ensure OSHA, local health and safety codes and company safety policies are met/followed.
· Ability to communicate, develop and maintain a close, effective relationships colleagues, department managers, partners and the public.
· Implement training and development plans and train staff · Ability to read, write and speak effectively in English.
Experience, Education & Training: · Must possess a valid driver’s license and proof of insurance.
· High School graduate or equivalent industry related experience · 1-3 years of experience in a Quick Service restaurant environment or a guest service industry in a supervisory or management role or an equivalent combination is preferred.
· Serv Safe certification preferred.
Ability to stand and walk for approximately 95-100% of shift including ability to lift and carry a max of 50 pounds.
Only qualified candidates will be considered.
The Company is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law.
We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Job Requirements · High School diploma or equivalent · 1 – 3 years experience in QSR industry · ServSafe Certified · Must possess a valid driver’s license, insurance, and use personal vehicle to travel to other restaurants/business locations as required · Fluent in English · Proven ability to lead and motivate a diverse team, and promote learning, development and career growth · Excellent Customer Service · Adhere to Company Policies and Procedures · Strong Communication and Teamwork Skills · Strong Organizational Skills · Detail Oriented and Accurate · Ability to work under pressure · Ability to Stand and Walk for 5-6 hours at a time · Ability to lift 25 Ibs · Other responsibilities as assigned