Extrusion Sales Representative

Executes sales strategies to grow market share through the development of relationships, close of new business, maintaining current customers, and effectively selling new Sherwin-Williams product technologies.
Answers customers’ technical or scientific questions regarding product or service and the operation or maintenance including application and equipment.
Performs moderate to advanced sales, market, and account management activities, with an emphasis on sales volume and customer growth.
Responsibilities may include servicing customer business, developing sales and related business strategies, and developing relationships with site management, including upper management.
The Sales Representative may require assistance on complex accounts, working with multiple levels of customer management, and managing a territory, region, or product group of moderate complexity or scope.
Demonstrates integrity, negotiation and influencing skills when gaining and maintaining customers.
Here, we believe there’s not one path to success, we believe in careers that grow with you.
Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams.
We provide you with the opportunity to explore your curiosity and drive us forward.
Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics.
All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
We’ll give you the space to share your strengths and we want you show us what you can do.
You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better.
This starts with a wide range of world-class benefits designed for you.
From retirement to health care, from total well-being to your daily commute—it matters to us.
A general description of benefits offered can be found at https://www.
myswbenefits.
com/ .
Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range.
The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting.
The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace.
All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Meet Financial Goals Develop sales and related business strategies for the territory, region, or product group and requires some management oversight; sales area is generally moderate in size and scope, has a reasonable sales volume, and typically includes multiple business segments.
Consistently drive top-line sales to achieve territory, area, or regional financial goals Increase market share to maximize sales and profits Effectively understand and challenge competitor products and sales Track, monitor, and maintain sales growth on weekly, monthly, and/or yearly basis Achieve sales growth goals through current customers as well as through consistent development of new business Negotiate pricing to meet customer needs and team financial goals Analyze sales and market data to understand where to expand market share Prospect and Develop New Customers Utilize the Sherwin-Williams Sales Process to develop plans to effectively understand and meet prospective customer needs Develop contacts and relationships with new and existing customers to sell products, introduce new or alternative product lines, and grow sales; receives direction on complex accounts.
Conduct demonstrations/trials to promote or sell product to new customer Provide customer service when conducting customer calls/visits to gain new customers Conduct cold calls/visits to ensure prospective customer understands current and new product Maintain Current Customers Utilize the Sherwin-Williams Sales Process to develop strategic plans to effectively understand and meet current customer needs Ensure retention of existing business by developing working relationships with site-management, including upper management, and performs related account management activities; utilizes technical service personnel to perform day to day account management activities when appropriate.
Close customer deals in accordance with company policies and procedures Provide customer service when conducting customer calls/visits to maintain current customer relationships and ensure satisfaction Prioritize current customer calls/visits to ensure deals are closed Partner with Technical Services Representatives to troubleshoot customer complaints and concerns Build and maintain relationships with customers to gain trust and create positive view of the organization Manage Time Effectively Plan current and future sales strategies to aid in goal achievement Effectively use the Customer Relationship Management (Salesforce.
com) system to prepare for and schedule customer calls, meetings, follow-ups, etc.
Coordinate customer visits and sales efforts with team members to ensure sales are maximized Schedule and plan for meetings with internal departments to understand product composition, features, and functionality (e.
g.
Marketing, R&D) Respond to questions and concerns from customers, applies a working understanding of product lines and application methods, and ensures customer satisfaction; receives direction from other personnel on a limited basis.
Serve as a lead to technical service representatives or other staff to perform account maintenance activities, which includes prioritizing and assigning work and determining work direction.
PCG – Coil Division Specific Responsibilities and Tasks Work with customers to optimize application, appearance, color, and other physical properties of Coil and/or Extrusion products on line.
Answer technical questions related to Coil and/or Extrusion applied products including but not limited to PVDF, Polyesters, Acrylics, and PVC.
Participate in on site color audits of standards and equipment in support of Color Science group, when necessary.
Support field building inspections and warranty claim investigations, when necessary.
Prepare and publish supporting documents (reports, investigations, presentations), when necessary.
FORMAL EDUCATION: Required: High School diploma or GED equivalent Preferred: Bachelor degree in Sales, Business disciplines, Science disciplines or Liberal Arts KNOWLEDGE & EXPERIENCE: Required: Two or more years of B2B industrial environment product/service sales experience 2-3 years of Technical Services experience Must be able to read, write, comprehend, and communicate in Spanish Preferred: Two or more years of direct or adjacent industry sales experience Industrial coatings product and application familiarity Background in technology, technical service and/or customer service PHYSICAL REQUIREMENTS: Professional company provided or home office environment; however will be subject to travel and its associated factors and may be subject to moderate levels of dust, odors, fumes, chemicals, oils, extreme temperatures, loud noises, and other environmental factors found in manufacturing environments.
Must be able to sit, stand, hear, and see on a constant basis.
Must be able to walk, write, and type on a frequent basis.
Must be able to lift and carry up to 5-20 pounds occasionally Must be able to climb and descend stairs.
Must be able to bend, carry, reach, push, and pull on an occasional basis.
Must be able to communicate verbally and in writing.
May work indoors and outdoors as needed.
Exposure to heat up to 120 degrees and cold to 0 degrees.
May work in areas where noise level is such that hearing protection is required.
May work in areas where toxic, flammable, and hazardous materials are present.
May be exposed to varying amounts of dust and dirt.
Work surfaces may include concrete.
Employee must be able to tolerate non-toxic paint odors and be able to wear a respirator as required.
Employee must be able to operate a computer and communicate via telephone.
Some travel to other locations, meetings and/or seminars is required.
TECHNICAL/SKILL REQUIREMENTS/PERSONAL ATTRIBUTES Effective written and verbal communication with team members and customers Establishing and maintaining organization of schedules, meetings, time sheets, and resources Customer orientation Diplomatic attitude Influencing customers Negotiating with customers Honesty/integrity Adaptability/flexibility Open-mindedness, willingness to accept change and new ideas Decision-making Self-motivation to work independently (with minimal supervision) Problem-solving to address issues or concerns in a logical manner Time management (prioritizing urgent matters) Maintaining positive attitude, especially in the face of challenges Personal accountability RECOMMENDED TRAINING IN SIX MONTHS Sales Excellence Learning Path Training Coursework where appropriate given experience level and industry background (includes SHW Selling Skills/Sales Process, Negotiating to Yes, Situational Sales Negotiation) Presentation Skills Training Product and Application Training CRM (Salesforce.
com) Training Coil Division TECHNICAL/SKILL REQUIREMENTS: Required: Must be able to pass color blindness test Must be able to use a laptop (or tablet) and competent in common applications such as Office Programs (Word, Excel, PowerPoint), Outlook, etc.
Must have valid drivers license and ability to drive company vehicle as part of duties TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION) 40%+